Osseotouch Privacy Policy

Last updated: 3/10/2019

Osseotouch operates http://www.osseoutouch.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of Osseotouch.

We want you to understand how and why Osseotouch collects and uses information about you when you use our websites and services (collectively, the “Services”) or when you otherwise interact with us or receive a communication from us.

What We Collect

We collect information you provide to us directly when you use the Services, from indefinitely time lapse. This includes:

Account information. To create an account, you must provide a username and password. Your username is public, and it doesn’t have to be related to your real name. You may also provide an email address. We also store your user account preferences and settings.

Content you submit. We collect the content you submit to the Services. This includes your posts and comments. Your content may include text, links, images, gifs, and videos.

Transactional information. If you purchase products or services from us (e.g., Osseotouch Store products) we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. Payments are processed by third-party payment processors (e.g., Stripe), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.

Contact form information. If you accept to “authorize processing of personal data” on the contact form your contact data will be processed from us but we will not use the information submitted through them for marketing purposes.

Newsletter information. If you subscribe to our newsletter you accept that your data will be processed from us for receive the news about us and our world on your mail but we do not use the information submitted through them for marketing purposes.

Information We Collect Automatically

Information collected from cookies and similar technologies. We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services. For example, we store and retrieve information about your preferred language and other settings. For more information on how you can disable cookies, please visit the CONTACT page on top.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Advertisers and Ad Networks

We may use cookies and related technologies to collect information when ads are delivered to you on our Services, but Osseotouch does not link to or provide third-part with your actual Osseotouch account details. This means that Osseotouch does not share your individual account browsing habits with advertisers. Osseotouch cannot see advertisers’ cookies and advertisers will not see Osseotouch cookies.

Analytics Partners

We use analytics partners (such as Google Analytics https://analytics.google.com) to help analyze usage and traffic for our Services. As an example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer.

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

– Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

– Send you information about your account and order!

– Respond to your requests, including refunds and complaints.

– Process payments and prevent fraud.

– Set up your account for our store.

– Comply with any legal obligations we have, such as calculating taxes.

– Improve our store offerings.

– Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

– Order information like what was purchased, when it was purchased and where it should be sent, and

– Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you.